F.A.Q.

Who can purchase your Bullet Resistant and Bullet Proof Products? Our products are available to any law abiding citizen, company, or country. If we export or sell out of the country some of our Bullet Resistant / Bullet Proof products may require an export license either from the U.S. Department of State and or the U.S. Department Of Commerce. This is required by federal law. This is a very simple process, but may add 30-45 days to the order. We would not sell to anyone with a felony conviction, or with regards to export sales, any person, company, or country that is on the U.S. Government’s Denied Parties List. Please see the following: Denied Parties List Defense Trade Controls.

Are all of your Bullet Resistant/Bullet Proof products available for sale to the general public? No, some of our Bullet Resistant / Bullet Proof products are a Restricted Sale to Police Departments, Government Agencies and/or the U.S. Military only. You will find a notice on the product page if there is a restriction.Please do not request pricing if you are not eligible!

Who are some of your customers? We sell our Bullet Resistant / Bullet Proof products to a wide range of customers: our customers range from the U.S. Government and Military, police departments, armored vehicle manufacturers, banks, large and small corporations. A large part of our business is also comprised of private individuals, such as home owners, fast food, carry out, and liquor store owners. We are proud to have the opportunity to be providing Bullet Resistant Products to our U.S. Military units currently serving in Iraq , Afghanistan and other current situations. All of our Bullet Resistant Products are proudly made in the U.S.A.

How do you obtain a price quotation on your Bullet Resistant/Bullet Proof products? We make it very easy to obtain a quick price quotation on any of our Bullet Resistant products. You will find  a Quotation Request Form on each of our product pages. Simply fill out the form with the requested information, hit the “Submit” button and you will receive an email price quotation quickly. Most of our price quotations are answered with in 3-4 hours of being submitted M-F 9 a.m. to 5 p.m. EST. If you have any questions, please fee free to call us at 513-281-6700. We are sorry, but we do not provide pricing over the phone.
Please Note:Quotation Request Forms submitted with False, Missing or Incorrect Information, WILL NOT be responded to, thank you understanding this policy.

How do I know if your Bullet Resistant/Bullet Proof products work? All of our Bullet Resistant / Bullet Proof products that are designed to defeat National Institute of Justice [ N.I.J.] and Underwriters Laboratories [ U.L.] threat levels, as tested by HP White laboratories Inc.

With regards to price quotations for automotive products, are there restrictions on how old the vehicles are? Yes, on some of our Bullet Resistant / Bullet Proof products or Run Flat Tire Inserts, vehicles must be under a certain age to recieve a price quotation. We have found that it is not cost effective to provide price quotations for some vehicle years, due to either the high cost of the product, or the low return on sales for older vehicles. However, feel free to give us a call if you have a vehicle that is older and would like to go over our pricing policy: 513-281-6700.

Do you provide price quotations to every country, worldwide? For the most part, yes we do. However, over time we have found that our products may not be cost effective for some regions of the world (Pakistan, India, Nigeria, Afghanistan and South America) and it may not be in the customer’s and/or our interest to do so.

Where are your product made? All of our Bullet Resistant products are proudly made in the U.S.A., and are of a very high quality.

How do we purchase your Bullet Resistant/Bullet Proof products? If you are a customer in the USA, you can make payments by bank wire transfer, company or personal check, bank check or by credit card. If you are a customer from outside the USA, we will accept payment by bank wire transfers, or in some cases an Approved Letter of Credit from a USA Bank. If you are a U.S. Military or U.S. Government agency customer, we will accept your Government Purchase Order with agreed payment terms. For our U.S. Military or U.S. Government agency customers we will provide you with our CAGE Code, D & B and Federal Tax I.D. information in our price quotations. If would like to go over our payment policy please call us at : 513-281-6700.

Is there a minimum order? On each of our Quotation Request Forms you will find the minimum product required to make a purchase. In some cases we will gladly sell one sheet of bullet resistant glass, or one armor panel. For volume discount prices there is a minimum purchase requirement. please call us at: 513-281-6700 if you have any question about our products.

Do you have distributors and/or exclusive sales agents and can I be one? For the most part, all of our price quotations and sales are done from our main offices located at 1245 Tennessee Ave. Cincinnati, Ohio USA 45229. However, if you have some volume sales history with us please feel free to contact us if you are interested in reselling our products. We may require a fee for the rights to sell our products in your area.

Do you have Bullet Resistant/Bullet Proof products for U.S. Military or U.S. Government? Absolutely, we have a wide verity of Bullet Resistant/Bullet Proof products specifically for our U.S. Military or U.S. Government Customers. Please see U.S. Military and U.S. Government Sales for more information. For our U.S. Military and U.S. Government customers, we are registered with the Central Contractor Registration System and have a CAGE code number. We are well-versed in dealing with urgent military/government orders. We are licensed with the Department of Defense, U.S. Department of State and U.S. Department of Commerce.

Do you have a blog or twitter link, so we can see what you are currently up to? Yes, we have both a blog and twitter feed. Please take a look.

How do you ship your products? For armored vehicles, we can ship anywhere in the USA by covered transport truck. For shipping armored vehicles outside the USA, we airfreight the vehicle or ship by container ship. For most of our other Bullet Resistant/Bullet Proof products, we ship by the most economical way: FedEx, UPS or freight lines.

Do you have any ballistic standards or testing information? Yes. The following Ballistic Standards will provide you information on National Institute of Justice [ N.I.J.] and Underwriters Laboratories [ U.L.] threat levels, as tested by  HP White laboratories Inc.

I can’t find an email address on your website. Correct: we do not list an email address as we have run into problems with spam, or getting incorrect information from our customers for pricing requests. We do have Quotation Request Forms as a very simple way to obtain a price quotation. Our Quotation Request Forms are a very helpful tool to make sure that we have all the correct information needed to provide you with fast and accurate pricing. If you have any questions about our Bullet Resistant Products, you can use the Contact Us form, or you can always call us at 513-281-6700.We are sorry, but we do not provide pricing over the phone.